Privacy Policy

1. Introduction

Intimate Bases (a trading name of Ecom Sales Growth Ltd, registered in England and Wales, company number [Your Company Number]) ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

Ecom Sales Growth Ltd is the data controller responsible for your personal data. You can contact us at: intouch@intimatebases.com

3. Information We Collect

We collect and process the following types of information:

• Account Information: Email address, full name, and password (encrypted)
• Payment Information: Processed securely through Stripe. We do not store your full payment card details
• Usage Data: Game sessions, card preferences, favourite tasks, locked cards, and gameplay history
• Custom Content: Any custom tasks or scenarios you create (stored anonymously and may be used to inspire future content)
• Technical Data: IP address, browser type, device information, and usage patterns

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract Performance: To provide our services to you
• Legitimate Interests: To improve our services, prevent fraud, and ensure security
• Consent: For custom content usage and marketing communications (where applicable)
• Legal Obligation: To comply with tax, accounting, and regulatory requirements

5. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process payments and maintain purchase records
• Personalize your gaming experience based on favourites and preferences
• Send service-related emails (account updates, purchases, technical notices)
• Develop new features and content packs
• Ensure security and prevent fraudulent activity
• Comply with legal obligations

6. Data Sharing and Disclosure

We may share your information with:

• Payment Processors: Stripe for payment processing (subject to Stripe's privacy policy)
• Service Providers: Cloud hosting, email services, and analytics providers
• Legal Compliance: When required by law, court order, or regulatory authority

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Custom content you create is stored anonymously and may be used to inspire future expansion packs, but will never be attributed to you personally.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Account data is retained while your account is active. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it by law.

9. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restriction: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for consent-based processing

To exercise these rights, contact us at intouch@intimatebases.com. We will respond within one month.

10. Cookies and Tracking

We use essential cookies to enable core functionality (login, session management). We do not use advertising or tracking cookies. You can control cookies through your browser settings.

11. Children's Privacy

Our service is intended for adults aged 18 and over. We do not knowingly collect information from individuals under 18. If we become aware of such collection, we will delete it immediately.

12. International Data Transfers

Your data may be processed outside the UK by our service providers. We ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK authorities.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the application. Continued use after changes constitutes acceptance.

14. Complaints

If you have concerns about how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Tel: 0303 123 1113
Website: ico.org.uk

15. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:
Email: intouch@intimatebases.com